Shipping policy
MyBharatlot – Shipping Policy (India Only)
1. Shipping Coverage
MyBharatlot currently delivers to all locations across India, including metro cities, Tier-2/Tier-3 towns, and remote areas where courier partners are available.
2. Order Processing Time
-
All orders are processed within 1–2 business days.
-
Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
-
Standard delivery within India takes 5–7 business days from the date of dispatch.
-
Delivery time may vary slightly due to local courier delays, festivals, or remote-area service availability.
4. Shipping Charges
-
Shipping charges are calculated at checkout based on product weight and delivery location.
-
Free shipping may be offered during special deals, sales, or promotions.
5. Order Tracking
-
Once shipped, customers receive a tracking ID via SMS/Email/WhatsApp.
-
Orders can be tracked in real-time through the courier partner’s tracking link.
6. Damaged, Missing, or Wrong Items
If you receive:
-
A damaged package
-
Missing products
-
Wrong items
Please contact us within 48 hours of delivery with photos/video.
We will help with a replacement or refund as per our policy.
7. Incorrect Address / Failed Delivery
MyBharatlot is not responsible for delivery failures caused by:
-
Incorrect address
-
Unreachable phone number
-
Customer unavailability
Re-delivery charges may apply.
8. Order Cancellation
-
Orders can be cancelled before dispatch.
-
Once shipped, cancellation or changes are not possible.
9. Customer Support
For any shipping or delivery-related issues:
📧 info@mybharatlot.com